Updated on: October 1, 2017.
This privacy statement describes how Audioburst collects and uses the personal information you provide, through its apps – Robin AI Voice Assistant and Voca (the "Apps"). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
WHAT INFORMATION WE COLLECT
The Apps collect the following information:
The Apps store and processe the text transcriptions of your voice commands, which may include your call history (including calling party phone number, called party phone number, date, time and duration of call), voicemail messages, Short Message Service (SMS) messages, email addresses and correspondence, and any other voice commands in the app. This information is sent to our servers in order to decipher, analyze and adapt to your voice commands, and in order to improve our services, such as our voice recognition technology. We will not make use of this information for any other purposes.
Your contact list, which is used to improve the interpretation of your related voice commands, and in order to enable you to share content and features with your contacts.
Interests or preferences you provide such as product or content interests, or communication or marketing preferences
You contact information – in the event you decide to directly volunteer this information to Audioburst, which may include your name, home address, work address, phone number, email address and your birthday.
Log data and device information – we automatically record and collect certain information from or about your device when you install or use the Apps. This includes usage activity about how you interact with the Apps and web activity, such as what content or web pages you viewed, and which areas of our application you visited, information about your operating system version, IP address, GCM Registration ID, device settings, hardware information, device approximate location, mobile operator or internet service provider information, browser type, language preferences, time zone, domains that referred you to our app (for example the HTTP referrer and URL) and the duration of your visits, your actions on these visits (for example clicks or views on content on the domain, or interactions with social media features). We may also automatically collect your device geo-location. When you are using our Apps, we also automatically record your Google Advertising ID (if you are using an Android device) or your advertising Identifier (IDFA – if you are using an iOS device), for advertising purposes. The Google Advertising ID is an anonymous identifier, provided by Google Play services. If your device has an Advertising ID, we collect and use it for advertising and user analytics purposes. By downloading or using the Apps, you explicitly agree that we may associate your Advertising ID with your applicable persistent device identifier. This will facilitate our ability to improve your personalized experience. Further, we may use other persistent identifiers for non-advertising purposes. If your device does not have Advertising ID, we will use other persistent identifiers. The information collected may be also stored on your device.
parts of this app make use of location-based data. If you allow
these services, we will collect information about the Wi-Fi routers
closest to you and the cell IDs of the towers closest to you.
We use this information to provide the below location-based services, not to identify you:
Provide you content based upon your location.
Provide you local search results.
Map routes and provide directions to locations that you specify.
Social Networks – we enable you to create a profile, and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information.
HOW DO WE USE THE INFORMATION WE COLLECT?
Operate your phone via voice commands, including understanding your verbal instructions based on your context.
Improve and personalize your experience in our Apps, including through displaying content based upon your interests.
Surveys and research – from time to time, we conduct surveys or test features in the Apps, and analyze the information we have to develop, evaluate and improve these features.
Service-related updates – we use the information that we have to let you know about our policies or important notifications and updates about our Apps. For example, if you have provided us with your email address, we may use it to alert you about upcoming updates.
Communication – we use the information that we have to communicate with you – for example, we will use your email address to respond to your queries or feedback.
Advertising – we may also use and share information we have, including information collected through our tracking technologies, with our partners (in various jurisdictions around the world) for advertising purposes. We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.
Protecting rights – we will also use and disclose your information (including your Personal Information) to investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate any fraud, security or technical issues, or respond to a government request. We also reserve the right to disclose any information in case we believe, in good faith, that such disclosure is appropriate or necessary in order to enforce our policies, take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, protect the security or integrity of the Apps and our servers and protect the rights and property of Audioburst, its users and/or others.
We share your information that we collect (including your Personal Information) for the purposes listed above with our affiliates, partners and other trusted businesses and individuals that provide us, or to which we provide a variety of services, such as publishers and advertisers that work with us, developers and service providers who process such information for us, so they can help us provide and improve our services. By using the Apps, you acknowledge and agree that these trusted third parties are authorized to use your Personal Information only as necessary to provide these services. We may also share non-Personal Information with our partners, publishers and advertisers, for advertising purposes.
We may also share your information (including your Personal Information) as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We do not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register as Users. By accessing or using the Apps, you certify to us that you are at least 13 years old. If you are under the age of 13, please do not send any information about yourself to us. In the event that we learn that we have collected Personal Information from a child under age of 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, then please contact us at email@example.com.
We will retain your Personal Information for as long as needed to fulfill our business operations.
We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security and privacy of your Personal Information or other content you transmit using the Apps, and you do so at your own risk. Thus, we encourage you to exercise discretion regarding the Personal Information you choose to disclose.
You may access, update, and correct inaccuracies in your Personal Information which is in our control by emailing us at firstname.lastname@example.org. We may request certain Personal Information from you for the purposes of verifying your identity.
If you ever decide to terminate your account or delete your Personal Information, or otherwise ask us to block or restrict the use of your Personal Information, you may do so by emailing us at email@example.com.
Opt-out of Interest-Based Advertising –
To serve personalized content and ads we may use technologies that perform similar functions to cookies. Sometimes we link the identifier used for advertising on mobile applications to an advertising cookie on the same device in order to coordinate ads across your mobile apps and mobile browser. This also helps us improve the reports we give to our advertisers on the effectiveness of their campaigns.
To opt out of personalized ads in apps on your mobile device, follow the instructions below.
If you have an Android device –
Find Google Settings – depending on your device, it could be located here:
A separate app called Google Settings
In your main Settings app, scroll down and tap Google
Switch on Opt out of interest-based ads
If you have an iOS device –
If you have an iOS device, you can opt out of interest-based or "cross-app" advertising by updating to iOS 6.0 or higher, and setting Limit Ad Tracking to 'ON'. You can do this by clicking on Settings -> General -> About -> Advertising and toggling Limit Ad Tracking to 'ON'.
When you have opted out using these settings on a device, we will not use in-app information collected from that device to infer your interests or serve ads to that device that are targeted based on your inferred interests. However, please note that opting-out using these settings would only prevents serving tailored ads to you; this would not affect other activities, such as serving contextual advertising, ad frequency capping and analytics.
You can contact us about this privacy statement by writing or email us at the address below:
228 Hamilton Ave
Palo Alto, CA 94301